Heartland America: After trying to reach a customer service rep. v...
GetHuman用户~neuromonkey来自November 21, 2017的Heartland America条客户评论
~neuromonkey案的背景
GetHuman：~neuromonkey-您能告诉我们其他Heartland America个客户何时提起诉讼吗？
~neuromonkey：Yes I can。在November 13上是evening。
GetHuman：您是否接触到Heartland America，如果可以，怎么做？
GetHuman：这些常见的Heartland America客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~neuromonkey 常见 Heartland America 问题的列表）
~neuromonkey：“ Returns”是我尝试使用to call的原因。
~neuromonkey对Heartland America客户服务的评价
GetHuman：那么，您如何总结GetHuman的Heartland America客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~neuromonkey：After trying to reach a customer service rep. via their main number, I finally called and picked sales. That took *** mins. He was polite, and suggested I try the customer service menu. I explained that that didn't work--it says "there are no current orders for your account," and dumps me back to the menu system. The sales rep. gave me this phone number (***-***-****) which I then called. It rang for *:**, and then disconnected.**This company is shady, their methods are sketchy, and they don't care how much trash (real paper spam) they put into the world, selling garbage to the elderly and naive.**I finally got through to a sales rep who said that she'd have us removed from their mailing list. She said that we might receive "one or two more" catalogs. I told her we didn't want them. Didn't matter. Maybe that'll work.
GetHuman：让我们量化一下您与Heartland America联系的经验。在1到5的范围内，如何轻松解决Heartland America问题？
~neuromonkey：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~neuromonkey：在沟通方面，我会给他们五分之三的three。
GetHuman：Heartland America快速有效地解决问题的能力又如何呢？
~neuromonkey：为此，我要说出五分之二的two。
GetHuman：最后-对其他Heartland America客户有何建议？
~neuromonkey：在一天中的早些时候或深夜给他们打电话。不要忘记Heartland America可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~neuromonkey在November 13, 2017发生的Heartland America客户服务问题中得到了一些有用的反馈和措辞。