Heartland America: After trying to reach a customer service rep. v...

GetHuman用户~neuromonkey来自November 21st, 2017的Heartland America条客户评论

~neuromonkey案的背景

GetHuman:~neuromonkey-您能告诉我们其他Heartland America个客户何时提起诉讼吗?
~neuromonkey:Yes I can。在November 13th上是evening。
GetHuman:您是否接触到Heartland America,如果可以,怎么做?
~neuromonkey:我使用了我在GetHuman Heartland America客户电话号码页面上找到的800-229-2901号码:Heartland America客户服务电话号码
GetHuman:这些常见的Heartland America客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~neuromonkey 常见 Heartland America 问题的列表)
~neuromonkey:“ Returns”是我尝试使用to call的原因。

~neuromonkey对Heartland America客户服务的评价

GetHuman:那么,您如何总结GetHuman的Heartland America客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~neuromonkey:After trying to reach a customer service rep. via their main number, I finally called and picked sales. That took *** mins. He was polite, and suggested I try the customer service menu. I explained that that didn't work--it says "there are no current orders for your account," and dumps me back to the menu system. The sales rep. gave me this phone number (***-***-****) which I then called. It rang for *:**, and then disconnected.**This company is shady, their methods are sketchy, and they don't care how much trash (real paper spam) they put into the world, selling garbage to the elderly and naive.**I finally got through to a sales rep who said that she'd have us removed from their mailing list. She said that we might receive "one or two more" catalogs. I told her we didn't want them. Didn't matter. Maybe that'll work.
GetHuman:让我们量化一下您与Heartland America联系的经验。在1到5的范围内,如何轻松解决Heartland America问题?
~neuromonkey:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~neuromonkey:在沟通方面,我会给他们五分之三的three。
GetHuman:Heartland America快速有效地解决问题的能力又如何呢?
~neuromonkey:为此,我要说出五分之二的two。
GetHuman:最后-对其他Heartland America客户有何建议?
~neuromonkey:在一天中的早些时候或深夜给他们打电话。不要忘记Heartland America可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~neuromonkey在November 13th, 2017发生的Heartland America客户服务问题中得到了一些有用的反馈和措辞。

Heartland America

1.67 of 5 stars | 22条评论

~neuromonkey的Heartland America评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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