Healthypets.com: I placed an order on a Sat. night. The order co...
GetHuman用户~heidimsw来自November 16., 2017的Healthypets.com条客户评论
~heidimsw案的背景
GetHuman：~heidimsw-您能告诉我们其他Healthypets.com个客户何时提起诉讼吗？
~heidimsw：Yes。在November 13.上是late at night。
GetHuman：您是否接触到Healthypets.com，如果可以，怎么做？
GetHuman：这些常见的Healthypets.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~heidimsw 常见 Healthypets.com 问题的列表）
~heidimsw：“ Change order”是我尝试使用to call的原因。
~heidimsw对Healthypets.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Healthypets.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~heidimsw：I placed an order on a Sat. night. The order confirmation email showed the address was missing the house * and the word "road". I tried to go to "my account" on their web site, but the site didn't let me change anything, even though it said, "we have * addresses connected to your account". So I called. No one answered. Just an outgoing message. When I called again on Sunday, no one answered. Then I called again on Tuesday (Monday was a holiday), and was told I "should have called" over the weekend. Um...I DID! I was then told that there was "nothing" that could be done to fix the address issue because the package had "probably" already left the warehouse. The receptionist talked down to me, gave me excuses and tried to lie to me. I asked for a confirmation email that specified whether my package had indeed left the warehouse. She said she's email me EITHER way. I never got an email. So I called back. And I was on hold for FIFTEEN minutes. Then I was told that the package HAD left the w
GetHuman：让我们量化一下您与Healthypets.com联系的经验。在1到5的范围内，如何轻松解决Healthypets.com问题？
~heidimsw：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~heidimsw：在沟通方面，我会给他们五分之三的one。
GetHuman：Healthypets.com快速有效地解决问题的能力又如何呢？
~heidimsw：为此，我要说出五分之二的one。
GetHuman：最后-对其他Healthypets.com客户有何建议？
~heidimsw：在一天中的早些时候或深夜给他们打电话。不要忘记Healthypets.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~heidimsw在November 13., 2017发生的Healthypets.com客户服务问题中得到了一些有用的反馈和措辞。