Healthypets.com: I placed an order with HealthyPets late Saturda...

GetHuman用户~heidimsw来自November 16., 2017的Healthypets.com条客户评论

~heidimsw案的背景

GetHuman:~heidimsw-您能告诉我们其他Healthypets.com个客户何时提起诉讼吗?
~heidimsw:Yeah。在November 13.上是afternoon。
GetHuman:您是否接触到Healthypets.com,如果可以,怎么做?
~heidimsw:我使用了我在GetHuman Healthypets.com客户电话号码页面上找到的888-889-9475号码:Healthypets.com客户服务电话号码
GetHuman:这些常见的Healthypets.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~heidimsw 常见 Healthypets.com 问题的列表)
~heidimsw:“ Warranty claim”是我尝试使用to call的原因。

~heidimsw对Healthypets.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Healthypets.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~heidimsw:I placed an order with HealthyPets late Saturday night.The order confirmation email showed that my shipping address was missing info. I feared the package wouldn't reach me due to the error (that ocurred on their site). I tried to go to "my account" on their site to try and fix the address. The site didn't let me change anything in my account settings, even though it said, "We seem to have * different addresses on your account". * At that point, I sent in a help request email to the company, since live help was off-line. I explained the delivery address error, and asked that they enter the address correctly on my order and respond to me. I still have not gotten a response to my help request, and it's been almost * days.* As a backup, I called the HealthyPets *** number on Sunday. No one answered. There was an outgoing message saying nobody was in, but no option to leave a voicemail. I called again on Tuesday, since Monday was a holiday. The service rep rudely said that for the f
GetHuman:让我们量化一下您与Healthypets.com联系的经验。在1到5的范围内,如何轻松解决Healthypets.com问题?
~heidimsw:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~heidimsw:在沟通方面,我会给他们五分之三的three。
GetHuman:Healthypets.com快速有效地解决问题的能力又如何呢?
~heidimsw:为此,我要说出五分之二的two。
GetHuman:最后-对其他Healthypets.com客户有何建议?
~heidimsw:在一天中的早些时候或深夜给他们打电话。不要忘记Healthypets.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~heidimsw在November 13., 2017发生的Healthypets.com客户服务问题中得到了一些有用的反馈和措辞。

Healthypets.com

1.00 of 5 stars | 3条评论

~heidimsw的Healthypets.com评论

寻求帮助的困难
1 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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