HealthPort Inc.: Called the customer service department and was...
GetHuman用户~giddy grandma来自November 10th, 2017的HealthPort Inc.条客户评论
~giddy grandma案的背景
GetHuman：~giddy grandma-您能告诉我们其他HealthPort Inc.个客户何时提起诉讼吗？
~giddy grandma：Yes I can。在November 5th上是afternoon。
GetHuman：您是否接触到HealthPort Inc.，如果可以，怎么做？
GetHuman：这些常见的HealthPort Inc.客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~giddy grandma 常见 HealthPort Inc. 问题的列表）
~giddy grandma：“ Coverage question”是我尝试使用to call的原因。
~giddy grandma对HealthPort Inc.客户服务的评价
GetHuman：那么，您如何总结GetHuman的HealthPort Inc.客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~giddy grandma：Called the customer service department and was put on hold for nearly ** minutes. When they finally answered the phone I asked if ** minutes is their normal wait time. The lady on the other end said,"well its lunch time people here need to eat too, what do you want". What I wanted at the point was a manager and asked for one only to be put on hold again for another ** minutes. Even after the wait I still did not get a manager, instead I got another customer service representative that was just as rude. I hung up and called the facility directly where they were the most helpful and polite people* it was like night and day. The corporate office people do not care one bit, but the local people at my doctors office helped me with everything i needed* which was a new authorization form as my original was not filled out properly (sensitive information), which was my fault.
GetHuman：让我们量化一下您与HealthPort Inc.联系的经验。在1到5的范围内，如何轻松解决HealthPort Inc.问题？
~giddy grandma：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~giddy grandma：在沟通方面，我会给他们五分之三的one。
GetHuman：HealthPort Inc.快速有效地解决问题的能力又如何呢？
~giddy grandma：为此，我要说出五分之二的one。
GetHuman：最后-对其他HealthPort Inc.客户有何建议？
~giddy grandma：在一天中的早些时候或深夜给他们打电话。不要忘记HealthPort Inc.可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~giddy grandma在November 5th, 2017发生的HealthPort Inc.客户服务问题中得到了一些有用的反馈和措辞。