HealthPort Inc.: We had to call twice and both times we never go...
GetHuman用户~Anonymous来自نوفمبر ١٩، ٢٠١٧的HealthPort Inc.条客户评论
~Anonymous案的背景
GetHuman:~Anonymous-您能告诉我们其他HealthPort Inc.个客户何时提起诉讼吗?
~Anonymous:Yes。在نوفمبر ١٢上是late at night。
GetHuman:您是否接触到HealthPort Inc.,如果可以,怎么做?
GetHuman:这些常见的HealthPort Inc.客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anonymous 常见 HealthPort Inc. 问题的列表)
~Anonymous:“ Renew coverage”是我尝试使用to call的原因。
~Anonymous对HealthPort Inc.客户服务的评价
GetHuman:那么,您如何总结GetHuman的HealthPort Inc.客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anonymous:We had to call twice and both times we never got to speak with management as we requested. Agent **** and **** are absolutely cluless and disrespectful. I was told that it was time for agent **** to go home so he will end the conversation with us. I am actually changing my doctor that I have no problem with but I could not deal with the ignorance and lack of respect of the Health Port CSRs.Before I change my provider I will let them know that this is the reason why. Wher do this company finds CSR like this as I worked for years in customer service and this type of behavior was never acceptable.
GetHuman:让我们量化一下您与HealthPort Inc.联系的经验。在1到5的范围内,如何轻松解决HealthPort Inc.问题?
~Anonymous:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anonymous:在沟通方面,我会给他们五分之三的four。
GetHuman:HealthPort Inc.快速有效地解决问题的能力又如何呢?
~Anonymous:为此,我要说出五分之二的one。
GetHuman:最后-对其他HealthPort Inc.客户有何建议?
~Anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记HealthPort Inc.可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anonymous在نوفمبر ١٢، ٢٠١٧发生的HealthPort Inc.客户服务问题中得到了一些有用的反馈和措辞。