Harland Clarke: Website needs to be more honest. I ordered busi...

GetHuman用户~Disappointed 来自November 28th, 2017的Harland Clarke条客户评论

~Disappointed 案的背景

GetHuman:~Disappointed -您能告诉我们其他Harland Clarke个客户何时提起诉讼吗?
~Disappointed :Yes。在November 23rd上是middle of the night。
GetHuman:您是否接触到Harland Clarke,如果可以,怎么做?
~Disappointed :我使用了我在GetHuman Harland Clarke客户电话号码页面上找到的800-858-3355号码:Harland Clarke客户服务电话号码
GetHuman:这些常见的Harland Clarke客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Disappointed 常见 Harland Clarke 问题的列表)
~Disappointed :“ None of those really matches why I wanted to call Harland Clarke that day.”是我尝试使用to call的原因。

~Disappointed 对Harland Clarke客户服务的评价

GetHuman:那么,您如何总结GetHuman的Harland Clarke客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Disappointed :Website needs to be more honest. I ordered business checks through a link on my bank website, received an emailed receipt for one amount, then a greater amount was withdrawn from my bank account. Over an hour on the phone (two calls, first guy was a moron and tried to tell me that the checks were the wrong price on the website and in addition I needed to pay $** in shipping and handling charges--for one order of checks that was supposed to include free shipping) to find out that it was for deposit tickets. $** for deposit tickets that were attached to the checks!!! This additional amount was not itemized either on the website or on my receipt. I can't understand why the company can charge an additional amount that is not in writing.
GetHuman:让我们量化一下您与Harland Clarke联系的经验。在1到5的范围内,如何轻松解决Harland Clarke问题?
~Disappointed :为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Disappointed :在沟通方面,我会给他们五分之三的two。
GetHuman:Harland Clarke快速有效地解决问题的能力又如何呢?
~Disappointed :为此,我要说出五分之二的one。
GetHuman:最后-对其他Harland Clarke客户有何建议?
~Disappointed :在一天中的早些时候或深夜给他们打电话。不要忘记Harland Clarke可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Disappointed 在November 23rd, 2017发生的Harland Clarke客户服务问题中得到了一些有用的反馈和措辞。

Harland Clarke

2.50 of 5 stars | 37条评论

~Disappointed 的Harland Clarke评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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