I hate Harland Clarke! I ordered checks online...

GetHuman用户~Garra17来自November 21, 2017的Harland Clarke条客户评论

~Garra17案的背景

GetHuman:~Garra17-您能告诉我们其他Harland Clarke个客户何时提起诉讼吗?
~Garra17:Sure。在November 12上是afternoon。
GetHuman:您是否接触到Harland Clarke,如果可以,怎么做?
~Garra17:我使用了我在GetHuman Harland Clarke客户电话号码页面上找到的800-858-3355号码:Harland Clarke客户服务电话号码
GetHuman:这些常见的Harland Clarke客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Garra17 常见 Harland Clarke 问题的列表)
~Garra17:“ None of those really matches why I wanted to call Harland Clarke that day.”是我尝试使用to call的原因。

~Garra17对Harland Clarke客户服务的评价

GetHuman:那么,您如何总结GetHuman的Harland Clarke客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Garra17:I hate Harland Clarke! I ordered checks online through my bank. I ordered one box because I don't write many checks. When I ordered I was charged $** for shipping! It never revealed this information to me until my order was submitted and you can't cancel online. I called immediately to cancel my order. The customer service rep stated she could not cancel my order because it takes ** hours to get into the system in order to be cancelled. Customer service rep told me to call back tomorrow to cancel. I called back the next day and was informed that they would cancel the order and it was no problem. I called back the day after that just to make sure it was cancelled and the cust service rep said it was. A week goes by and my checks were delivered and they charged me $**! For one box of checks! Of course I called back, was on the phone for over an hour and had to fight them to give me my money back. I also had to go to my bank and get them to call and work on my behalf as well! I'm fully
GetHuman:让我们量化一下您与Harland Clarke联系的经验。在1到5的范围内,如何轻松解决Harland Clarke问题?
~Garra17:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Garra17:在沟通方面,我会给他们五分之三的one。
GetHuman:Harland Clarke快速有效地解决问题的能力又如何呢?
~Garra17:为此,我要说出五分之二的five。
GetHuman:最后-对其他Harland Clarke客户有何建议?
~Garra17:在一天中的早些时候或深夜给他们打电话。不要忘记Harland Clarke可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Garra17在November 12, 2017发生的Harland Clarke客户服务问题中得到了一些有用的反馈和措辞。

Harland Clarke

2.50 of 5 stars | 37条评论

~Garra17的Harland Clarke评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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