H2O Wireless: It took a total of three phone calls. The first...
GetHuman用户~Adiana来自November 19th, 2017的H2O Wireless条客户评论
~Adiana案的背景
GetHuman:~Adiana-您能告诉我们其他H2O Wireless个客户何时提起诉讼吗?
~Adiana:Yes I can。在November 15th上是middle of the night。
GetHuman:您是否接触到H2O Wireless,如果可以,怎么做?
GetHuman:这些常见的H2O Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Adiana 常见 H2O Wireless 问题的列表)
~Adiana:“ Update account information”是我尝试使用to call的原因。
~Adiana对H2O Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的H2O Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Adiana:It took a total of three phone calls. The first answered after ** minutes,(see previous comment) talked to me, then put me on hold for another ** minutes, informed me he had solved my problem. He hadn't*The next time I was on hold for ** minutes, got representative. She was slightly more helpful and only put me on hold for about ten minutes, but didn' solve my problem either. ( kind of " check back tomorrow and it should have fixed itself "type thing. The third rep, after ** minutes, was wonderful, checked on me every * minutes when he had me on hold to make sure I knew he was there, and fixed my problem. Was asked to take a survey right after.. Had to say wonderful because it was about the rep, not the company in general.....
GetHuman:让我们量化一下您与H2O Wireless联系的经验。在1到5的范围内,如何轻松解决H2O Wireless问题?
~Adiana:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Adiana:在沟通方面,我会给他们五分之三的one。
GetHuman:H2O Wireless快速有效地解决问题的能力又如何呢?
~Adiana:为此,我要说出五分之二的five。
GetHuman:最后-对其他H2O Wireless客户有何建议?
~Adiana:在一天中的早些时候或深夜给他们打电话。不要忘记H2O Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Adiana在November 15th, 2017发生的H2O Wireless客户服务问题中得到了一些有用的反馈和措辞。