H2O Wireless: Rep initially didn't know whether a plan could...
GetHuman用户~ReidNYC来自November 21st, 2017的H2O Wireless条客户评论
~ReidNYC案的背景
GetHuman:~ReidNYC-您能告诉我们其他H2O Wireless个客户何时提起诉讼吗?
~ReidNYC:Yes I can。在November 14th上是morning。
GetHuman:您是否接触到H2O Wireless,如果可以,怎么做?
GetHuman:这些常见的H2O Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ReidNYC 常见 H2O Wireless 问题的列表)
~ReidNYC:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~ReidNYC对H2O Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的H2O Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ReidNYC:Rep initially didn't know whether a plan could be upgraded "on the fly" and the difference between the two plans payed if one's data allotment is reached within the billing cycle, For example, you have the $** plan which provides for *** MB of data, and you consume this data allotment halfway through the billing cycle, can you pay $** to upgrade to the $** plan, and now have a * GB data limit (an additional *** MB) for the duration of the billing cycle. The Rep returned to the line and seemed to think so, yet sounded unsure.
GetHuman:让我们量化一下您与H2O Wireless联系的经验。在1到5的范围内,如何轻松解决H2O Wireless问题?
~ReidNYC:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ReidNYC:在沟通方面,我会给他们五分之三的two。
GetHuman:H2O Wireless快速有效地解决问题的能力又如何呢?
~ReidNYC:为此,我要说出五分之二的one。
GetHuman:最后-对其他H2O Wireless客户有何建议?
~ReidNYC:在一天中的早些时候或深夜给他们打电话。不要忘记H2O Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ReidNYC在November 14th, 2017发生的H2O Wireless客户服务问题中得到了一些有用的反馈和措辞。