H2O Wireless: I purchased a $**.** plan and only got phone se...
GetHuman用户~Frustrated来自November 20th, 2017的H2O Wireless条客户评论
~Frustrated案的背景
GetHuman:~Frustrated-您能告诉我们其他H2O Wireless个客户何时提起诉讼吗?
~Frustrated:Yup。在November 17th上是morning。
GetHuman:您是否接触到H2O Wireless,如果可以,怎么做?
GetHuman:这些常见的H2O Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Frustrated 常见 H2O Wireless 问题的列表)
~Frustrated:“ Cancel service”是我尝试使用to call的原因。
~Frustrated对H2O Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的H2O Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Frustrated:I purchased a $**.** plan and only got phone service on **-**-**. Called customer service and they responded that tech was going to call me back. After me calling them every day, I was able to get my phone to work email and text o. *-***-**. The tech that configured my phone and I discussed not getting the service that I paid for. He suggested calling customer service and discussing a refund or adding time to my phone. After* attempts and about * hours of waiting, there is no supervisor or floor manager at the call centers. I talked to Eric in New Jersey, Stephanie in Texas and a woman that would not identify herself in Atlanta. The final result is that they have my money and I am stuck with not getting what I paid for. Everybody I talk to has a foreign accent and are very hard to communicate with. I think this is intensional to steal your money. My H** phone number is ***-***-****. My email is *****@***.com. This is the sorriest excuse for customer service. Give them your
GetHuman:让我们量化一下您与H2O Wireless联系的经验。在1到5的范围内,如何轻松解决H2O Wireless问题?
~Frustrated:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Frustrated:在沟通方面,我会给他们五分之三的one。
GetHuman:H2O Wireless快速有效地解决问题的能力又如何呢?
~Frustrated:为此,我要说出五分之二的three。
GetHuman:最后-对其他H2O Wireless客户有何建议?
~Frustrated:在一天中的早些时候或深夜给他们打电话。不要忘记H2O Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Frustrated在November 17th, 2017发生的H2O Wireless客户服务问题中得到了一些有用的反馈和措辞。