H2O Wireless: I am a host family for an exchange student. On...
GetHuman用户~rcsloan来自November 24., 2017的H2O Wireless条客户评论
~rcsloan案的背景
GetHuman：~rcsloan-您能告诉我们其他H2O Wireless个客户何时提起诉讼吗？
~rcsloan：Sure。在November 18.上是late at night。
GetHuman：您是否接触到H2O Wireless，如果可以，怎么做？
GetHuman：这些常见的H2O Wireless客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~rcsloan 常见 H2O Wireless 问题的列表）
~rcsloan：“ Technical support”是我尝试使用to call的原因。
~rcsloan对H2O Wireless客户服务的评价
GetHuman：那么，您如何总结GetHuman的H2O Wireless客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~rcsloan：I am a host family for an exchange student. On ** Sept. I tried to ad minutes to our students phone by your telephone service. Toward the end of the transaction I was transfered to customer service where I talked to a customer service agent. They told me the transaction was denied and they would be glad to help. I was assured my card would not be double charged. Later that day I checked my card statement. H*O had billed twice. I called them and they said only one charge had been applied. at that time I spoke to a supervisor and she said if two charges showed up call her back and she gave me her extension and name Today * Oct. I called back to talk to her and the cust. svc. rep would not transfere me.and told me a long process that I would have to go through for reimbersment. And as usual I could barely understand her. Guess I'll call my card company.
GetHuman：让我们量化一下您与H2O Wireless联系的经验。在1到5的范围内，如何轻松解决H2O Wireless问题？
~rcsloan：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~rcsloan：在沟通方面，我会给他们五分之三的five。
GetHuman：H2O Wireless快速有效地解决问题的能力又如何呢？
~rcsloan：为此，我要说出五分之二的two。
GetHuman：最后-对其他H2O Wireless客户有何建议？
~rcsloan：在一天中的早些时候或深夜给他们打电话。不要忘记H2O Wireless可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~rcsloan在November 18., 2017发生的H2O Wireless客户服务问题中得到了一些有用的反馈和措辞。