H&R Block: My husband and I had our taxes prepared at H&R...
GetHuman用户~HulkMom来自November 9., 2017的H&R Block条客户评论
~HulkMom案的背景
GetHuman:~HulkMom-您能告诉我们其他H&R Block个客户何时提起诉讼吗?
~HulkMom:Yes。在November 1.上是afternoon。
GetHuman:您是否接触到H&R Block,如果可以,怎么做?
GetHuman:这些常见的H&R Block客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~HulkMom 常见 H&R Block 问题的列表)
~HulkMom:“ Refund a Charge”是我尝试使用to call的原因。
~HulkMom对H&R Block客户服务的评价
GetHuman:那么,您如何总结GetHuman的H&R Block客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~HulkMom:My husband and I had our taxes prepared at H&R Block in Alexandria, VA Landmark Mall. We requested to Rapid Refund RAL. Well to make a long story short, We have been waiting for our check and today I found that the check was sent to the wrong office, then after it was forwarded to our office. They lost the check, I asked the why the couldn't void the original check and was told that the person did not know how to print a check. I filed a complaint with the corporate office and was told that it could take up to * days to get a call back. Meanwhile, I am waiting for the manager to call me back regarding this major screwup. Needless to say we will NEVER use H&R Block again. And hopefully we will get our money soon.
GetHuman:让我们量化一下您与H&R Block联系的经验。在1到5的范围内,如何轻松解决H&R Block问题?
~HulkMom:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~HulkMom:在沟通方面,我会给他们五分之三的one。
GetHuman:H&R Block快速有效地解决问题的能力又如何呢?
~HulkMom:为此,我要说出五分之二的two。
GetHuman:最后-对其他H&R Block客户有何建议?
~HulkMom:在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~HulkMom在November 1., 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。