I went in to have my taxes done at H&R Block be...

GetHuman用户~BrightGirl74来自نوفمبر ٢٠، ٢٠١٧的H&R Block条客户评论

~BrightGirl74案的背景

GetHuman:~BrightGirl74-您能告诉我们其他H&R Block个客户何时提起诉讼吗?
~BrightGirl74:Yes I can。在نوفمبر ١٧上是afternoon。
GetHuman:您是否接触到H&R Block,如果可以,怎么做?
~BrightGirl74:我使用了我在GetHuman H&R Block客户电话号码页面上找到的800-472-5625号码:H&R Block客户服务电话号码
GetHuman:这些常见的H&R Block客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~BrightGirl74 常见 H&R Block 问题的列表)
~BrightGirl74:“ Ask For Tax Help”是我尝试使用to call的原因。

~BrightGirl74对H&R Block客户服务的评价

GetHuman:那么,您如何总结GetHuman的H&R Block客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~BrightGirl74:I went in to have my taxes done at H&R Block because I bought a house in **** and wanted to make sure I completed my taxes correctly. I had used the H&R Block online system the past two years & was satisfied with it. **The gentleman who helped me was pleasant & professional, but he had to look just about everything up, had to ask a colleague for several answers, didn't know how to deduct my mortgage points (and didn't), had trouble with the HSA form, didn't ask me if I had had a theft in the past year (I had - turns out it's a line item and deductible - found THAT out from my Mother) and didn't write off the preparer's fees (again, had to find out you could do that from my Mom). **Even though I had * months of mortgage interest and various fees to add to this year's taxes, my refund was only about $*** more than last year and I had to pay $*** for the service. In my opinion, paying **% of your total refund in preparation fees to someone who I do not believe got me the maximum refund wa
GetHuman:让我们量化一下您与H&R Block联系的经验。在1到5的范围内,如何轻松解决H&R Block问题?
~BrightGirl74:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~BrightGirl74:在沟通方面,我会给他们五分之三的five。
GetHuman:H&R Block快速有效地解决问题的能力又如何呢?
~BrightGirl74:为此,我要说出五分之二的four。
GetHuman:最后-对其他H&R Block客户有何建议?
~BrightGirl74:在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~BrightGirl74在نوفمبر ١٧، ٢٠١٧发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。

H&R Block

1.57 of 5 stars | 256条评论

~BrightGirl74的H&R Block评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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