I went in to have my taxes done at H&R Block be...
GetHuman用户~BrightGirl74来自November 20, 2017的H&R Block条客户评论
~BrightGirl74案的背景
GetHuman：~BrightGirl74-您能告诉我们其他H&R Block个客户何时提起诉讼吗？
~BrightGirl74：Yes I can。在November 17上是afternoon。
GetHuman：您是否接触到H&R Block，如果可以，怎么做？
GetHuman：这些常见的H&R Block客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~BrightGirl74 常见 H&R Block 问题的列表）
~BrightGirl74：“ File a Return”是我尝试使用to call的原因。
~BrightGirl74对H&R Block客户服务的评价
GetHuman：那么，您如何总结GetHuman的H&R Block客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~BrightGirl74：I went in to have my taxes done at H&R Block because I bought a house in **** and wanted to make sure I completed my taxes correctly. I had used the H&R Block online system the past two years & was satisfied with it. **The gentleman who helped me was pleasant & professional, but he had to look just about everything up, had to ask a colleague for several answers, didn't know how to deduct my mortgage points (and didn't), had trouble with the HSA form, didn't ask me if I had had a theft in the past year (I had - turns out it's a line item and deductible - found THAT out from my Mother) and didn't write off the preparer's fees (again, had to find out you could do that from my Mom). **Even though I had * months of mortgage interest and various fees to add to this year's taxes, my refund was only about $*** more than last year and I had to pay $*** for the service. In my opinion, paying **% of your total refund in preparation fees to someone who I do not believe got me the maximum refund wa
GetHuman：让我们量化一下您与H&R Block联系的经验。在1到5的范围内，如何轻松解决H&R Block问题？
~BrightGirl74：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~BrightGirl74：在沟通方面，我会给他们五分之三的five。
GetHuman：H&R Block快速有效地解决问题的能力又如何呢？
~BrightGirl74：为此，我要说出五分之二的four。
GetHuman：最后-对其他H&R Block客户有何建议？
~BrightGirl74：在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~BrightGirl74在November 17, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。