H&R Block: I am outraged that it only took less than an ho...
GetHuman用户~Kathy来自November 9th, 2017的H&R Block条客户评论
~Kathy案的背景
GetHuman：~Kathy-您能告诉我们其他H&R Block个客户何时提起诉讼吗？
~Kathy：Sure。在November 1st上是afternoon。
GetHuman：您是否接触到H&R Block，如果可以，怎么做？
GetHuman：这些常见的H&R Block客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Kathy 常见 H&R Block 问题的列表）
~Kathy：“ Can't Login”是我尝试使用to call的原因。
~Kathy对H&R Block客户服务的评价
GetHuman：那么，您如何总结GetHuman的H&R Block客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Kathy：I am outraged that it only took less than an hour to prepare my **** taxes (where I had to pay both Federal and State) and I was charged over $*** for this!!!! Last year I had a tax accountant do my taxes which were much more complicated than this year and I was charged $**. This is highway robbery!!!!! And the signage you have up trying to explain the cost of the preparation is worthless. I would appreciate a refund of some of my money and I fully intend on going to the Better Business Bureau with my complaint. You can send the refund to: Kathy Spiegel, **** Weller Avenue, LaPorte, IN *****
GetHuman：让我们量化一下您与H&R Block联系的经验。在1到5的范围内，如何轻松解决H&R Block问题？
~Kathy：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Kathy：在沟通方面，我会给他们五分之三的two。
GetHuman：H&R Block快速有效地解决问题的能力又如何呢？
~Kathy：为此，我要说出五分之二的five。
GetHuman：最后-对其他H&R Block客户有何建议？
~Kathy：在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Kathy在November 1st, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。