Green Dot (formerly Next Estate Communications...
GetHuman用户~Al来自octubre 31º, 2017的Green Dot条客户评论
~Al案的背景
GetHuman:~Al-您能告诉我们其他Green Dot个客户何时提起诉讼吗?
~Al:Yeah。在octubre 30º上是afternoon。
GetHuman:您是否接触到Green Dot,如果可以,怎么做?
GetHuman:这些常见的Green Dot客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Al 常见 Green Dot 问题的列表)
~Al:“ Card Recharge”是我尝试使用to call的原因。
~Al对Green Dot客户服务的评价
GetHuman:那么,您如何总结GetHuman的Green Dot客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Al:Green Dot (formerly Next Estate Communications) gave me the worst customer service experience I've ever had. Even though its been a few years since I was their customer, I still seethe with anger when I think about just how crappy they are. The idea of a pre-paid credit card is great, but I don't think anyone could implement it as poorly as green dot. Among other abuses, they charge for calls to customer service! Once I was finally ready to accept that, my call involved a lot of time on hold and eventually a customer service rep who barely spoke English but did not understand it at all.
GetHuman:让我们量化一下您与Green Dot联系的经验。在1到5的范围内,如何轻松解决Green Dot问题?
~Al:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Al:在沟通方面,我会给他们五分之三的two。
GetHuman:Green Dot快速有效地解决问题的能力又如何呢?
~Al:为此,我要说出五分之二的one。
GetHuman:最后-对其他Green Dot客户有何建议?
~Al:在一天中的早些时候或深夜给他们打电话。不要忘记Green Dot可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Al在octubre 30º, 2017发生的Green Dot客户服务问题中得到了一些有用的反馈和措辞。