Google Play: Google charges you UNAUTHORIZED charges Once th...
GetHuman用户~overhand来自November 20th, 2017的Google Play条客户评论
~overhand案的背景
GetHuman：~overhand-您能告诉我们其他Google Play个客户何时提起诉讼吗？
~overhand：Yes I can。在November 14th上是morning。
GetHuman：您是否接触到Google Play，如果可以，怎么做？
GetHuman：这些常见的Google Play客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~overhand 常见 Google Play 问题的列表）
~overhand：“ Gift Card Won't Load”是我尝试使用to call的原因。
~overhand对Google Play客户服务的评价
GetHuman：那么，您如何总结GetHuman的Google Play客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~overhand：Google charges you UNAUTHORIZED charges Once they have your Mastercard they help themselves. I received one e-mail saying click on Full Price (i.e. $**.**) to get the $.** that it will show in cart. Well, I clicked on a $**.** album they went ahead and instantly charged - $**.**!!!!!!!!!!! No surprise there - it is Google after all. ALSO back in Nov. **** they charged my Mastercard $*.** for Google Play Music. Huh!!!!!!!!!!!!????????? Bottom line: they help themselves to your money without authorization. If you're OK with that - go ahead - get involved with Google. The persons I spoke with are GREAT. They had to forward me to PLAY from this Hardware Support dept. but everyone was great. Thanks for the phone number!
GetHuman：让我们量化一下您与Google Play联系的经验。在1到5的范围内，如何轻松解决Google Play问题？
~overhand：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~overhand：在沟通方面，我会给他们五分之三的two。
GetHuman：Google Play快速有效地解决问题的能力又如何呢？
~overhand：为此，我要说出五分之二的five。
GetHuman：最后-对其他Google Play客户有何建议？
~overhand：在一天中的早些时候或深夜给他们打电话。不要忘记Google Play可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~overhand在November 14th, 2017发生的Google Play客户服务问题中得到了一些有用的反馈和措辞。