Google Play: Google charges you UNAUTHORIZED charges Once th...
GetHuman用户~overhand来自novembre 20, 2017的Google Play条客户评论
~overhand案的背景
GetHuman:~overhand-您能告诉我们其他Google Play个客户何时提起诉讼吗?
~overhand:Yes I can。在novembre 14上是morning。
GetHuman:您是否接触到Google Play,如果可以,怎么做?
GetHuman:这些常见的Google Play客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~overhand 常见 Google Play 问题的列表)
~overhand:“ Gift Card Won't Load”是我尝试使用to call的原因。
~overhand对Google Play客户服务的评价
GetHuman:那么,您如何总结GetHuman的Google Play客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~overhand:Google charges you UNAUTHORIZED charges Once they have your Mastercard they help themselves. I received one e-mail saying click on Full Price (i.e. $**.**) to get the $.** that it will show in cart. Well, I clicked on a $**.** album they went ahead and instantly charged - $**.**!!!!!!!!!!! No surprise there - it is Google after all. ALSO back in Nov. **** they charged my Mastercard $*.** for Google Play Music. Huh!!!!!!!!!!!!????????? Bottom line: they help themselves to your money without authorization. If you're OK with that - go ahead - get involved with Google. The persons I spoke with are GREAT. They had to forward me to PLAY from this Hardware Support dept. but everyone was great. Thanks for the phone number!
GetHuman:让我们量化一下您与Google Play联系的经验。在1到5的范围内,如何轻松解决Google Play问题?
~overhand:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~overhand:在沟通方面,我会给他们五分之三的two。
GetHuman:Google Play快速有效地解决问题的能力又如何呢?
~overhand:为此,我要说出五分之二的five。
GetHuman:最后-对其他Google Play客户有何建议?
~overhand:在一天中的早些时候或深夜给他们打电话。不要忘记Google Play可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~overhand在novembre 14, 2017发生的Google Play客户服务问题中得到了一些有用的反馈和措辞。