Gevalia Coffee: Gevalia has outsourced it's "Customer Service...
GetHuman用户~Peter来自октябрь 30-го, 2017的Gevalia Coffee条客户评论
~Peter案的背景
GetHuman:~Peter-您能告诉我们其他Gevalia Coffee个客户何时提起诉讼吗?
~Peter:Yeah。在октябрь 24-го上是morning。
GetHuman:您是否接触到Gevalia Coffee,如果可以,怎么做?
GetHuman:这些常见的Gevalia Coffee客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Peter 常见 Gevalia Coffee 问题的列表)
~Peter:“ Complaint”是我尝试使用to call的原因。
~Peter对Gevalia Coffee客户服务的评价
GetHuman:那么,您如何总结GetHuman的Gevalia Coffee客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Peter:Gevalia has outsourced it's "Customer Service" to Asia. There was no way to get a native english speaker on the phone line. Asia refused any phone number other than what I called as well as any email address. I have been buying from this company for years but given my inability to reach anyone who would respond to me with anything other than heavily accented indifference--I have identified alternate coffee sources and will permanently withhold any future business from this heavily insulated from customers company. I would not recommend them to my worst enemy.
GetHuman:让我们量化一下您与Gevalia Coffee联系的经验。在1到5的范围内,如何轻松解决Gevalia Coffee问题?
~Peter:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Peter:在沟通方面,我会给他们五分之三的three。
GetHuman:Gevalia Coffee快速有效地解决问题的能力又如何呢?
~Peter:为此,我要说出五分之二的two。
GetHuman:最后-对其他Gevalia Coffee客户有何建议?
~Peter:在一天中的早些时候或深夜给他们打电话。不要忘记Gevalia Coffee可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Peter在октябрь 24-го, 2017发生的Gevalia Coffee客户服务问题中得到了一些有用的反馈和措辞。