GM MasterCard: Extremely poor service. Faxed ** pages of docum...
GetHuman用户~disappointed customer来自ноябрь 19-го, 2017的GM MasterCard条客户评论
~disappointed customer案的背景
GetHuman:~disappointed customer-您能告诉我们其他GM MasterCard个客户何时提起诉讼吗?
~disappointed customer:Yeah。在ноябрь 16-го上是evening。
GetHuman:您是否接触到GM MasterCard,如果可以,怎么做?
GetHuman:这些常见的GM MasterCard客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~disappointed customer 常见 GM MasterCard 问题的列表)
~disappointed customer:“ Complaint”是我尝试使用to call的原因。
~disappointed customer对GM MasterCard客户服务的评价
GetHuman:那么,您如何总结GetHuman的GM MasterCard客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~disappointed customer:Extremely poor service. Faxed ** pages of documents * weeks ago and I called to follow up and was told the documents were never received and to fax them again. I did this and called to verify if the documents were received. I was told by a supervisor there is no way to confirm the receipt of the faxed documents and must wait another *-* weeks for processing assuming they were received. All I am requesting is a confirmation of the receipt of the fax. This should not be a difficult task but it is beyond the capability of Capital One Card Services.
GetHuman:让我们量化一下您与GM MasterCard联系的经验。在1到5的范围内,如何轻松解决GM MasterCard问题?
~disappointed customer:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~disappointed customer:在沟通方面,我会给他们五分之三的four。
GetHuman:GM MasterCard快速有效地解决问题的能力又如何呢?
~disappointed customer:为此,我要说出五分之二的three。
GetHuman:最后-对其他GM MasterCard客户有何建议?
~disappointed customer:在一天中的早些时候或深夜给他们打电话。不要忘记GM MasterCard可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~disappointed customer在ноябрь 16-го, 2017发生的GM MasterCard客户服务问题中得到了一些有用的反馈和措辞。