GM MasterCard: Extremely poor service. Faxed ** pages of docum...
GetHuman用户~disappointed customer来自novembre 19, 2017的GM MasterCard条客户评论
~disappointed customer案的背景
GetHuman：~disappointed customer-您能告诉我们其他GM MasterCard个客户何时提起诉讼吗？
~disappointed customer：Yeah。在novembre 16上是evening。
GetHuman：您是否接触到GM MasterCard，如果可以，怎么做？
GetHuman：这些常见的GM MasterCard客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~disappointed customer 常见 GM MasterCard 问题的列表）
~disappointed customer：“ Complaint”是我尝试使用to call的原因。
~disappointed customer对GM MasterCard客户服务的评价
GetHuman：那么，您如何总结GetHuman的GM MasterCard客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~disappointed customer：Extremely poor service. Faxed ** pages of documents * weeks ago and I called to follow up and was told the documents were never received and to fax them again. I did this and called to verify if the documents were received. I was told by a supervisor there is no way to confirm the receipt of the faxed documents and must wait another *-* weeks for processing assuming they were received. All I am requesting is a confirmation of the receipt of the fax. This should not be a difficult task but it is beyond the capability of Capital One Card Services.
GetHuman：让我们量化一下您与GM MasterCard联系的经验。在1到5的范围内，如何轻松解决GM MasterCard问题？
~disappointed customer：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~disappointed customer：在沟通方面，我会给他们五分之三的four。
GetHuman：GM MasterCard快速有效地解决问题的能力又如何呢？
~disappointed customer：为此，我要说出五分之二的three。
GetHuman：最后-对其他GM MasterCard客户有何建议？
~disappointed customer：在一天中的早些时候或深夜给他们打电话。不要忘记GM MasterCard可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~disappointed customer在novembre 16, 2017发生的GM MasterCard客户服务问题中得到了一些有用的反馈和措辞。