Frontier Communications: I have actually memorized the company phone num...
GetHuman用户~Anonymous来自November 7, 2017的Frontier Communications条客户评论
~Anonymous案的背景
GetHuman：~Anonymous-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗？
~Anonymous：Yes。在November 3上是afternoon。
GetHuman：您是否接触到Frontier Communications，如果可以，怎么做？
GetHuman：这些常见的Frontier Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 Frontier Communications 问题的列表）
~Anonymous：“ Cancel Plan”是我尝试使用to call的原因。
~Anonymous对Frontier Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的Frontier Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous：I have actually memorized the company phone number and my account number at this point because I have call their automated system and hung up to re-navigate their system again to find what I was looking for so many times. For a communication company, I feel I should be able to access account information via phone and*or web but am able to do neither. The phone system has changed and is now through a third party the charges and fee and does not give account information without payment, even though the menu says that it does. The website is apparently down until the end of the month. Even when it is up, there are * choices - account information and online bill pay. However, receipt of payments cannot be confirmed through the accoutn page. You must log on to online bill pay - which is currently "down for the month". i waited * minutes to confirm my payment had been received, but had been able to pull up my credit card account to confirm payment before I was able to get ANY informati
GetHuman：让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内，如何轻松解决Frontier Communications问题？
~Anonymous：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous：在沟通方面，我会给他们五分之三的three。
GetHuman：Frontier Communications快速有效地解决问题的能力又如何呢？
~Anonymous：为此，我要说出五分之二的four。
GetHuman：最后-对其他Frontier Communications客户有何建议？
~Anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous在November 3, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。