Frontier Communications: I called Frontier Communocations to find out wh...
GetHuman用户GetHuman-177710来自November 1., 2017的Frontier Communications条客户评论
GetHuman-177710案的背景
GetHuman：GetHuman-177710-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗？
GetHuman-177710：Yes I can。在Oktober 26.上是afternoon。
GetHuman：您是否接触到Frontier Communications，如果可以，怎么做？
GetHuman：这些常见的Frontier Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-177710 常见 Frontier Communications 问题的列表）
GetHuman-177710：“ Make a Payment”是我尝试使用to call的原因。
GetHuman-177710对Frontier Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的Frontier Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-177710：I called Frontier Communocations to find out whether BBB has contacted them after I complained for being misinformed for the monthly fee due. My call was directed to an executive manager at Frontier and he disagreed that I wasn't informed of the terms including the monthly service fee. He was aggressively assuring me that I knew the renewal terms in July. I repeatedly told Vidin (the manager) that both my partner and I have made every possible effort to get that information from Frontier in July unsuccessfully so he advised then that I was informed about the monthly fee and the discount when my contract terms were changed in their system earlier this month (August). I explained that the reason for my complain is exactly the discrepancy between the amount I was told around that time in August and the amount on the bill. Not only my complaint wasn't accepted, but I was told that the speed provided for this fee will be more than twice lower then promised. In addition, Vidin tried to
GetHuman：让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内，如何轻松解决Frontier Communications问题？
GetHuman-177710：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-177710：在沟通方面，我会给他们五分之三的one。
GetHuman：Frontier Communications快速有效地解决问题的能力又如何呢？
GetHuman-177710：为此，我要说出五分之二的three。
GetHuman：最后-对其他Frontier Communications客户有何建议？
GetHuman-177710：在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-177710在Oktober 26., 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。