Freedom Mobile: The best way to get through is to simply wait a...
GetHuman用户~ahungryghost来自November 28th, 2017的Freedom Mobile条客户评论
~ahungryghost案的背景
GetHuman:~ahungryghost-您能告诉我们其他Freedom Mobile个客户何时提起诉讼吗?
~ahungryghost:Yeah。在November 20th上是middle of the night。
GetHuman:您是否接触到Freedom Mobile,如果可以,怎么做?
GetHuman:这些常见的Freedom Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ahungryghost 常见 Freedom Mobile 问题的列表)
~ahungryghost:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~ahungryghost对Freedom Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的Freedom Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ahungryghost:The best way to get through is to simply wait and not input any options. However if you do get through most of these reps are in a hurry to get you off the phone or talk too fast to understand. I had a simple question unrelated to my account and they went through the entire verification process so I simply gave up. very very poor customer service ( I have ** yrs in industry) which is unfortunate because everything else about them I would speak highly of (their instore reps are very good).
GetHuman:让我们量化一下您与Freedom Mobile联系的经验。在1到5的范围内,如何轻松解决Freedom Mobile问题?
~ahungryghost:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ahungryghost:在沟通方面,我会给他们五分之三的two。
GetHuman:Freedom Mobile快速有效地解决问题的能力又如何呢?
~ahungryghost:为此,我要说出五分之二的one。
GetHuman:最后-对其他Freedom Mobile客户有何建议?
~ahungryghost:在一天中的早些时候或深夜给他们打电话。不要忘记Freedom Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ahungryghost在November 20th, 2017发生的Freedom Mobile客户服务问题中得到了一些有用的反馈和措辞。