FootballFanatics.com: Worst over the phone service I have EVER gotten...

GetHuman用户~Sierrasuggs来自November 24th, 2017的FootballFanatics.com条客户评论

~Sierrasuggs案的背景

GetHuman:~Sierrasuggs-您能告诉我们其他FootballFanatics.com个客户何时提起诉讼吗?
~Sierrasuggs:Yup。在November 15th上是middle of the night。
GetHuman:您是否接触到FootballFanatics.com,如果可以,怎么做?
~Sierrasuggs:我使用了我在GetHuman FootballFanatics.com客户电话号码页面上找到的866-730-9736号码:FootballFanatics.com客户服务电话号码
GetHuman:这些常见的FootballFanatics.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sierrasuggs 常见 FootballFanatics.com 问题的列表)
~Sierrasuggs:“ Cancel order”是我尝试使用to call的原因。

~Sierrasuggs对FootballFanatics.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的FootballFanatics.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sierrasuggs:Worst over the phone service I have EVER gotten. My first package was sent with * of the * items broken, not packaged properly. I needed the items for Sunday and they arrived the Wednesday before. I called to get another shipment BEFORE the party. They told me no problem. Didn't receive the items for another week, so past the date of the party. When items arrived they were yet again ALL BROKEN! I refused the shipment, even the fedex delivery man knew it was broken and not shipped properly. I have been calling everyday to get my money back, which really ***** I can't give my boyfriend the presents I purchased for his birthday, I can't trust them to be delivered again not broken. Each time I call the service hangs up on me and tells me there are technical difficulties. I have called * times today getting the same response, I haven't gotten a refund or even a response to why I refused to receive the package. Never shopping here again, terrible packaging, customer service and phone system.
GetHuman:让我们量化一下您与FootballFanatics.com联系的经验。在1到5的范围内,如何轻松解决FootballFanatics.com问题?
~Sierrasuggs:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sierrasuggs:在沟通方面,我会给他们五分之三的five。
GetHuman:FootballFanatics.com快速有效地解决问题的能力又如何呢?
~Sierrasuggs:为此,我要说出五分之二的two。
GetHuman:最后-对其他FootballFanatics.com客户有何建议?
~Sierrasuggs:在一天中的早些时候或深夜给他们打电话。不要忘记FootballFanatics.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sierrasuggs在November 15th, 2017发生的FootballFanatics.com客户服务问题中得到了一些有用的反馈和措辞。

FootballFanatics.com

2.50 of 5 stars | 24条评论

~Sierrasuggs的FootballFanatics.com评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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