FootballFanatics.com: I ordered items on a Weds that I needed by Sat...
GetHuman用户~jthoene来自November 19th, 2017的FootballFanatics.com条客户评论
~jthoene案的背景
GetHuman：~jthoene-您能告诉我们其他FootballFanatics.com个客户何时提起诉讼吗？
~jthoene：Yes。在November 15th上是middle of the night。
GetHuman：您是否接触到FootballFanatics.com，如果可以，怎么做？
GetHuman：这些常见的FootballFanatics.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~jthoene 常见 FootballFanatics.com 问题的列表）
~jthoene：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~jthoene对FootballFanatics.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的FootballFanatics.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~jthoene：I ordered items on a Weds that I needed by Sat. There were multiple shipping choices. It was before noon, so I chose *-day shipping. I didn't receive a confirmation of shipping until ** hours later and noted that goods would not arrive until Mon. I called customer service who basically said that "technically we are right and you are wrong." Not good choice of words in that situation. I wanted to cancel order, but they said too bad that goods already on the way and can't stop the FedEx machine. I looked at how to return goods, but those needed a form to be attached else they would not refund all money. Since items are gong to a third party's address, that one won't work either. Overall, a bad experience in trying to order with respect to a timeline, in having order filled and shipped in timely fashion, and in getting help from customer service to find a solution. I won't do business with this firm EVER again.
GetHuman：让我们量化一下您与FootballFanatics.com联系的经验。在1到5的范围内，如何轻松解决FootballFanatics.com问题？
~jthoene：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~jthoene：在沟通方面，我会给他们五分之三的three。
GetHuman：FootballFanatics.com快速有效地解决问题的能力又如何呢？
~jthoene：为此，我要说出五分之二的five。
GetHuman：最后-对其他FootballFanatics.com客户有何建议？
~jthoene：在一天中的早些时候或深夜给他们打电话。不要忘记FootballFanatics.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~jthoene在November 15th, 2017发生的FootballFanatics.com客户服务问题中得到了一些有用的反馈和措辞。