Fidelity Investments: received email out of the blue, for an account...
GetHuman用户GetHuman-143093来自novembre 11º, 2017的Fidelity Investments条客户评论
GetHuman-143093案的背景
GetHuman:GetHuman-143093-您能告诉我们其他Fidelity Investments个客户何时提起诉讼吗?
GetHuman-143093:Yup。在novembre 5º上是middle of the night。
GetHuman:您是否接触到Fidelity Investments,如果可以,怎么做?
GetHuman:这些常见的Fidelity Investments客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-143093 常见 Fidelity Investments 问题的列表)
GetHuman-143093:“ Speak to an agent”是我尝试使用to call的原因。
GetHuman-143093对Fidelity Investments客户服务的评价
GetHuman:那么,您如何总结GetHuman的Fidelity Investments客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-143093:received email out of the blue, for an account that was closed years ago. Supposedly there is a check outstanding from **** that I should tell them my ssn to claim.**Very unsafe practice (for me). And very scary since Fidelity has my current ***K! Maybe it's time to move this fund.
GetHuman:让我们量化一下您与Fidelity Investments联系的经验。在1到5的范围内,如何轻松解决Fidelity Investments问题?
GetHuman-143093:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-143093:在沟通方面,我会给他们五分之三的five。
GetHuman:Fidelity Investments快速有效地解决问题的能力又如何呢?
GetHuman-143093:为此,我要说出五分之二的three。
GetHuman:最后-对其他Fidelity Investments客户有何建议?
GetHuman-143093:在一天中的早些时候或深夜给他们打电话。不要忘记Fidelity Investments可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-143093在novembre 5º, 2017发生的Fidelity Investments客户服务问题中得到了一些有用的反馈和措辞。