FairPoint Communications: The worst customer service imaginable !!!*Their...
GetHuman用户~foyboy来自نوفمبر ٢٥، ٢٠١٧的FairPoint Communications条客户评论
~foyboy案的背景
GetHuman:~foyboy-您能告诉我们其他FairPoint Communications个客户何时提起诉讼吗?
~foyboy:Yes I can。在نوفمبر ١٧上是middle of the night。
GetHuman:您是否接触到FairPoint Communications,如果可以,怎么做?
GetHuman:这些常见的FairPoint Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~foyboy 常见 FairPoint Communications 问题的列表)
~foyboy:“ Update account information”是我尝试使用to call的原因。
~foyboy对FairPoint Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的FairPoint Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~foyboy:The worst customer service imaginable !!!*Their phone connection was so bad, they couldn't be understood, I got disconnected twice while trying to resolve a problem involving a disconnection of Business service !! Then, after conflicting stories from two service reps, we have to wait ** hours for our service to be turned back on. Use anyone but these people,they simply don't know whats happening in their own company and businesses are paying the price ! I'll be changing my service next week to a new company.
GetHuman:让我们量化一下您与FairPoint Communications联系的经验。在1到5的范围内,如何轻松解决FairPoint Communications问题?
~foyboy:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~foyboy:在沟通方面,我会给他们五分之三的five。
GetHuman:FairPoint Communications快速有效地解决问题的能力又如何呢?
~foyboy:为此,我要说出五分之二的four。
GetHuman:最后-对其他FairPoint Communications客户有何建议?
~foyboy:在一天中的早些时候或深夜给他们打电话。不要忘记FairPoint Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~foyboy在نوفمبر ١٧، ٢٠١٧发生的FairPoint Communications客户服务问题中得到了一些有用的反馈和措辞。