FIA Card Services: I didn't have my card with me so I used the soc...
GetHuman用户~Jane来自November 13, 2017的FIA Card Services条客户评论
~Jane案的背景
GetHuman:~Jane-您能告诉我们其他FIA Card Services个客户何时提起诉讼吗?
~Jane:Yes I can。在November 4上是middle of the night。
GetHuman:您是否接触到FIA Card Services,如果可以,怎么做?
GetHuman:这些常见的FIA Card Services客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jane 常见 FIA Card Services 问题的列表)
~Jane:“ Setup an account”是我尝试使用to call的原因。
~Jane对FIA Card Services客户服务的评价
GetHuman:那么,您如何总结GetHuman的FIA Card Services客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jane:I didn't have my card with me so I used the social security number option - I was on hold for ** minutes with no response!! Gave up, found my card, called back and entered my account number instead - got to a person as soon as I got past the menus. Ugh, they made it sound like SSN * was a valid option but it's just a dead end. I was ready to punch something after wasting all that time.
GetHuman:让我们量化一下您与FIA Card Services联系的经验。在1到5的范围内,如何轻松解决FIA Card Services问题?
~Jane:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jane:在沟通方面,我会给他们五分之三的five。
GetHuman:FIA Card Services快速有效地解决问题的能力又如何呢?
~Jane:为此,我要说出五分之二的five。
GetHuman:最后-对其他FIA Card Services客户有何建议?
~Jane:在一天中的早些时候或深夜给他们打电话。不要忘记FIA Card Services可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jane在November 4, 2017发生的FIA Card Services客户服务问题中得到了一些有用的反馈和措辞。