Express Scripts: after the CR lied to me Friday, saying it was s...

GetHuman用户~dondingo2004来自November 19., 2017的Express Scripts条客户评论

~dondingo2004案的背景

GetHuman:~dondingo2004-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~dondingo2004:Yes I can。在November 14.上是middle of the night。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
~dondingo2004:我使用了我在GetHuman Express Scripts客户电话号码页面上找到的800-206-4005号码:Express Scripts客户服务电话号码
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dondingo2004 常见 Express Scripts 问题的列表)
~dondingo2004:“ Over charge or strange charge”是我尝试使用to call的原因。

~dondingo2004对Express Scripts客户服务的评价

GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dondingo2004:after the CR lied to me Friday, saying it was shipping and I'll get it today(Monday), I was told it was ready to ship November **th. And it must have gotten lost in the warehouse. Seems like, if somebody loses an order(and this is prescriptions, box a box of chocolates) that it wouldn't go missing for very long. Especially if it goes unpaid for, and the company gets a few emails and phone calls. Something is very shady with this company. And I'm very certain I will never use them again. Even if I have to get another Doctor appointment and have my prescriptions rewritten, and go to a local pharmacy. It will cost more, but I will pay more to have peace of mind as to where my meds actually are.
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~dondingo2004:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dondingo2004:在沟通方面,我会给他们五分之三的four。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~dondingo2004:为此,我要说出五分之二的five。
GetHuman:最后-对其他Express Scripts客户有何建议?
~dondingo2004:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dondingo2004在November 14., 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。

Express Scripts

3.44 of 5 stars | 189条评论

~dondingo2004的Express Scripts评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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