Express Scripts: Wow.. absolutely awful. Once you're with expre...
GetHuman用户~idiot来自نوفمبر ٣، ٢٠١٧的Express Scripts条客户评论
~idiot案的背景
GetHuman：~idiot-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
~idiot：Yeah。在أكتوبر ٢٧上是afternoon。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~idiot 常见 Express Scripts 问题的列表）
~idiot：“ Product information”是我尝试使用to call的原因。
~idiot对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~idiot：Wow.. absolutely awful. Once you're with express scripts, you have no choice but to use them for your prescriptions, which they are very aware of. If you have only one member of your family signed up, it may work. But.. as soon as dependents are a part of the profile, express-scripts is a catastrophe. There is no way to change any information on their website, they give you no information regarding your account, and complaining is so useless that the rep just tells you "I will ignore your complaint, this is how we do things." Usually I have to make two phone calls to fix things. The first call to try to solve the problem, and the second call to have them fix what the first rep messed up, and listen to futile apologies. Stay away if you can!
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
~idiot：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~idiot：在沟通方面，我会给他们五分之三的five。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
~idiot：为此，我要说出五分之二的three。
GetHuman：最后-对其他Express Scripts客户有何建议？
~idiot：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~idiot在أكتوبر ٢٧، ٢٠١٧发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。