Express Scripts: Worst experience I've ever had with insurance...
GetHuman用户~Unhappy!来自November 6, 2017的Express Scripts条客户评论
~Unhappy!案的背景
GetHuman:~Unhappy!-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~Unhappy!:Yes I can。在November 1上是afternoon。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Unhappy! 常见 Express Scripts 问题的列表)
~Unhappy!:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Unhappy!对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Unhappy!:Worst experience I've ever had with insurance. For months they told me I could only use * pharmacy for my fertility medications. That pharmacy didn't even carry the meds I needed. After hours on the phone and tons of problems, the supervisor says I should be using a different pharmacy. Poor communication, terrible service, worst company. I wouldn't stay with them but that is what my Health Insurance requires. Run away from them.
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~Unhappy!:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Unhappy!:在沟通方面,我会给他们五分之三的one。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~Unhappy!:为此,我要说出五分之二的two。
GetHuman:最后-对其他Express Scripts客户有何建议?
~Unhappy!:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Unhappy!在November 1, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。