Express Scripts: Worst company I have ever dealt with. I had bee...

GetHuman用户~milla09来自November 6, 2017的Express Scripts条客户评论

~milla09案的背景

GetHuman:~milla09-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~milla09:Yup。在Oktober 29上是late at night。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
~milla09:我使用了我在GetHuman Express Scripts客户电话号码页面上找到的800-206-4005号码:Express Scripts客户服务电话号码
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~milla09 常见 Express Scripts 问题的列表)
~milla09:“ Complaint”是我尝试使用to call的原因。

~milla09对Express Scripts客户服务的评价

GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~milla09:Worst company I have ever dealt with. I had been working with this company with over a year and had okay service initially. Upon calling in early June **** to refill a prescription I informed Express Scripts I no longer had insurance coverage, but would like to fill my prescription. I was told that would be fine and that they would fill order at a new price. I agreed. ** days later BY MAIL I was told they could not fill the prescription without an up front payment (I had done billing with them for the year prior). This was time sensitive medication so I called back immediately to pay the nearly $*** and asked them to please send right away since I would be out of this medication in less than a week. I was assured by a Supervisor that she would send it expedited mail and it would arrive in *-* days. The following day, I checked my bank account online only to find that Express Scripts had billed me twice, making my checking account overdrawn. I called Express Scripts to ask why I was dou
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~milla09:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~milla09:在沟通方面,我会给他们五分之三的one。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~milla09:为此,我要说出五分之二的two。
GetHuman:最后-对其他Express Scripts客户有何建议?
~milla09:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~milla09在Oktober 29, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。

Express Scripts

3.44 of 5 stars | 189条评论

~milla09的Express Scripts评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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