Express Scripts: They say they are convenient yeah right! They a...
GetHuman用户~Melissa H来自November 21, 2017的Express Scripts条客户评论
~Melissa H案的背景
GetHuman:~Melissa H-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~Melissa H:Yes I can。在November 14上是morning。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Melissa H 常见 Express Scripts 问题的列表)
~Melissa H:“ Over charge or strange charge”是我尝试使用to call的原因。
~Melissa H对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Melissa H:They say they are convenient yeah right! They are more of a hassle then anything! Spent * hours on the phone, the first time I was given the wrong information and the second time was given completely different information! Anytime I call no one knows what they are looking at I have to tell them what to look at how I have to pay. They never completely look at my file and tell me I don't know what I am talking about. If my meds didn't have to keep me a live I wouldn't take half of them , but since if I were to stop taking them I would literally die I have to deal with these morons they have working for them!
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~Melissa H:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Melissa H:在沟通方面,我会给他们五分之三的four。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~Melissa H:为此,我要说出五分之二的one。
GetHuman:最后-对其他Express Scripts客户有何建议?
~Melissa H:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Melissa H在November 14, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。