Express Scripts: Ispoke to a rep. on the phone and told them I w...
GetHuman用户~scottss来自noviembre 17º, 2017的Express Scripts条客户评论
~scottss案的背景
GetHuman:~scottss-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~scottss:Sure。在noviembre 9º上是middle of the night。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~scottss 常见 Express Scripts 问题的列表)
~scottss:“ Place an Order”是我尝试使用to call的原因。
~scottss对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~scottss:Ispoke to a rep. on the phone and told them I was allergic to a gerneic med they sent it anyway. and would not take it back . and charged me for it and I told the rep that I was allergic .They have no record that I spoke with anyone. So I asked o speak to the manager, He name is Bethany and I could not take to her she kept talking over me and would not listen , very unprofessional. So I have to pay for the medicine I told them not to send me .
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~scottss:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~scottss:在沟通方面,我会给他们五分之三的two。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~scottss:为此,我要说出五分之二的one。
GetHuman:最后-对其他Express Scripts客户有何建议?
~scottss:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~scottss在noviembre 9º, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。