Express Scripts: I have no complaints about the gal that assiste...
GetHuman用户~Inliter来自نوفمبر ٢، ٢٠١٧的Express Scripts条客户评论
~Inliter案的背景
GetHuman:~Inliter-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~Inliter:Yup。在أكتوبر ٢٤上是afternoon。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Inliter 常见 Express Scripts 问题的列表)
~Inliter:“ Place an Order”是我尝试使用to call的原因。
~Inliter对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Inliter:I have no complaints about the gal that assisted me. The complaint I have is that we had a change in transplant drug on a Wednesday, called into our local pharmacy for refill. Express Scripts refused to fill the script even though the doseage had changed. When I called I couldn't even get a * day supply to hold us over until the refill that was ordered on the *th could get to us which is supposed to be today the **th. We ordered the refill in enough time if the quantity hadn't changed, so now we have missed * doses of an important transplant drug.
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~Inliter:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Inliter:在沟通方面,我会给他们五分之三的five。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~Inliter:为此,我要说出五分之二的five。
GetHuman:最后-对其他Express Scripts客户有何建议?
~Inliter:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Inliter在أكتوبر ٢٤، ٢٠١٧发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。