Express Scripts: I have been trying to get a prescription for...
GetHuman用户GetHuman-193877来自November 17., 2017的Express Scripts条客户评论
GetHuman-193877案的背景
GetHuman：GetHuman-193877-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
GetHuman-193877：Yeah。在November 14.上是middle of the night。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-193877 常见 Express Scripts 问题的列表）
GetHuman-193877：“ Product information”是我尝试使用to call的原因。
GetHuman-193877对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-193877：I have been trying to get a prescription for * WEEKS. I have made ** to ** phone calls. The doctor has made two calls and three FAXs and I still don't have my MEDS. Three times I was told I would get a call back to update me on the process and three times I have NOT gotten a call. I have worked with * different suppervisors and God only knows how many other lower level "customer support" people. There is NO CUSTOMER SUPPORT PERIOD!!! No communication , QA, and NO follow through. Good luck if ES is your only way to get MEDS.
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
GetHuman-193877：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-193877：在沟通方面，我会给他们五分之三的four。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
GetHuman-193877：为此，我要说出五分之二的five。
GetHuman：最后-对其他Express Scripts客户有何建议？
GetHuman-193877：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-193877在November 14., 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。