Express Scripts: I had a prescription filled through Express Scr...
GetHuman用户~Black Phoenix来自Oktober 29., 2017的Express Scripts条客户评论
~Black Phoenix案的背景
GetHuman：~Black Phoenix-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
~Black Phoenix：Sure。在Oktober 19.上是middle of the night。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Black Phoenix 常见 Express Scripts 问题的列表）
~Black Phoenix：“ Make an order”是我尝试使用to call的原因。
~Black Phoenix对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Black Phoenix：I had a prescription filled through Express Scripts. The dosage was changed and I had the new prescription filled. They sent me the old dosage and charges my debit card -- both without authorization. It seems their default is that they have permission until you tell them otherwise!!! When I called, it was like I was speaking a foreign language and no one could understand why I didn't want to pay $** dollars for a prescription that I didn't ask for and couldn't use. One of the representatives actually told me that if I cut the pill in half I could use the prescription!!! I asked them how cutting a *** mg pill would make it *** mg? I asked to speak to a supervisor and got a voice mail. I HATE using this company.
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
~Black Phoenix：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Black Phoenix：在沟通方面，我会给他们五分之三的one。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
~Black Phoenix：为此，我要说出五分之二的five。
GetHuman：最后-对其他Express Scripts客户有何建议？
~Black Phoenix：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Black Phoenix在Oktober 19., 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。