Express Scripts: I had a prescription filled through Express Scr...

GetHuman用户~Black Phoenix来自October 29th, 2017的Express Scripts条客户评论

~Black Phoenix案的背景

GetHuman:~Black Phoenix-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~Black Phoenix:Sure。在October 19th上是middle of the night。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
~Black Phoenix:我使用了我在GetHuman Express Scripts客户电话号码页面上找到的800-206-4005号码:Express Scripts客户服务电话号码
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Black Phoenix 常见 Express Scripts 问题的列表)
~Black Phoenix:“ Make an order”是我尝试使用to call的原因。

~Black Phoenix对Express Scripts客户服务的评价

GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Black Phoenix:I had a prescription filled through Express Scripts. The dosage was changed and I had the new prescription filled. They sent me the old dosage and charges my debit card -- both without authorization. It seems their default is that they have permission until you tell them otherwise!!! When I called, it was like I was speaking a foreign language and no one could understand why I didn't want to pay $** dollars for a prescription that I didn't ask for and couldn't use. One of the representatives actually told me that if I cut the pill in half I could use the prescription!!! I asked them how cutting a *** mg pill would make it *** mg? I asked to speak to a supervisor and got a voice mail. I HATE using this company.
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~Black Phoenix:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Black Phoenix:在沟通方面,我会给他们五分之三的one。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~Black Phoenix:为此,我要说出五分之二的five。
GetHuman:最后-对其他Express Scripts客户有何建议?
~Black Phoenix:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Black Phoenix在October 19th, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。

Express Scripts

3.44 of 5 stars | 189条评论

~Black Phoenix的Express Scripts评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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