Express Scripts: ExpressScripts gets prescriptions wrong, then b...
GetHuman用户~family man来自November 3rd, 2017的Express Scripts条客户评论
~family man案的背景
GetHuman:~family man-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~family man:Yup。在October 27th上是morning。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~family man 常见 Express Scripts 问题的列表)
~family man:“ Place an Order”是我尝试使用to call的原因。
~family man对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~family man:ExpressScripts gets prescriptions wrong, then blame the doctors, claiming it is the doctors fault the prescription is wrong. The thing is these doctors never have any problems submitting prescriptions to numerous local pharmacies. The real problem is with Express Scripts. They are driven by profit, not by service. Once they have the contract to fill the prescriptions, it's service be damned because they have already monopolized you as a client since your provider doesn't let you go somewhere else where the service is better.**I'm a heart patient. I'm educated, and still dealing with this company is like dealing with morons. It took them nearly a full * weeks to get my prescriptions straight. Now, I need refills and cant get them to contact the doctor to get them updated. The doctors don't like dealing with them either. These guys waste my time and my doctor's time because they aren't set up to provide timely and efficient service.**If you have any input as to whether your comp
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~family man:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~family man:在沟通方面,我会给他们五分之三的two。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~family man:为此,我要说出五分之二的five。
GetHuman:最后-对其他Express Scripts客户有何建议?
~family man:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~family man在October 27th, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。