Express Scripts: Confusing and delayed communication by fax only...
GetHuman用户~Endocrinologist's Office来自novembre 18º, 2017的Express Scripts条客户评论
~Endocrinologist's Office案的背景
GetHuman:~Endocrinologist's Office-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~Endocrinologist's Office:Yup。在novembre 8º上是morning。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Endocrinologist's Office 常见 Express Scripts 问题的列表)
~Endocrinologist's Office:“ Place an Order”是我尝试使用to call的原因。
~Endocrinologist's Office对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Endocrinologist's Office:Confusing and delayed communication by fax only. Delayed replies to requests. No explanation of why a request gets denied. They lack integrity with the patients and the doctor offices. They brag on their website on good their service is, yet a customer experience with them is frustrating and almost pointless. The sad part - they are no different than any other specialty pharmacy. There is a real lack of integrity and responsibility in this industry, and it's a serious issue.
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~Endocrinologist's Office:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Endocrinologist's Office:在沟通方面,我会给他们五分之三的five。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~Endocrinologist's Office:为此,我要说出五分之二的three。
GetHuman:最后-对其他Express Scripts客户有何建议?
~Endocrinologist's Office:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Endocrinologist's Office在novembre 8º, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。