Experian: The rep was fantastic. She was patient, listene...

GetHuman用户~rafletcher3rd来自noviembre 27º, 2017的Experian条客户评论

~rafletcher3rd案的背景

GetHuman:~rafletcher3rd-您能告诉我们其他Experian个客户何时提起诉讼吗?
~rafletcher3rd:Yes I can。在noviembre 19º上是middle of the night。
GetHuman:您是否接触到Experian,如果可以,怎么做?
~rafletcher3rd:我使用了我在GetHuman Experian客户电话号码页面上找到的800-493-1058号码:Experian客户服务电话号码
GetHuman:这些常见的Experian客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~rafletcher3rd 常见 Experian 问题的列表)
~rafletcher3rd:“ Cancel Subscription”是我尝试使用to call的原因。

~rafletcher3rd对Experian客户服务的评价

GetHuman:那么,您如何总结GetHuman的Experian客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~rafletcher3rd:The rep was fantastic. She was patient, listened, and was able to help me through the frustrating red tape I had been dealing with with on previous calls to Experian. I hadn't been able to get my "pin" since I had never been given one. She explained that what I had filed was not a "credit freeze" but a "credit alert". The latter does not generate "pin" nos. (only the former). As we spoke it became clear what needed to be done and she helped me do it.
GetHuman:让我们量化一下您与Experian联系的经验。在1到5的范围内,如何轻松解决Experian问题?
~rafletcher3rd:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~rafletcher3rd:在沟通方面,我会给他们五分之三的five。
GetHuman:Experian快速有效地解决问题的能力又如何呢?
~rafletcher3rd:为此,我要说出五分之二的five。
GetHuman:最后-对其他Experian客户有何建议?
~rafletcher3rd:在一天中的早些时候或深夜给他们打电话。不要忘记Experian可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~rafletcher3rd在noviembre 19º, 2017发生的Experian客户服务问题中得到了一些有用的反馈和措辞。

Experian

4.17 of 5 stars | 881条评论

~rafletcher3rd的Experian评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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