Expedia: I am extremely disappointed in my experience wi...
GetHuman用户~kyletracy753来自November 24, 2017的Expedia条客户评论
~kyletracy753案的背景
GetHuman：~kyletracy753-您能告诉我们其他Expedia个客户何时提起诉讼吗？
~kyletracy753：Yes I can。在November 14上是morning。
GetHuman：您是否接触到Expedia，如果可以，怎么做？
~kyletracy753：我使用了我在GetHuman Expedia客户电话号码页面上找到的800-319-4834号码：Expedia客户服务电话号码 GetHuman：这些常见的Expedia客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~kyletracy753 常见 Expedia 问题的列表）
~kyletracy753：“ Update account information”是我尝试使用to call的原因。
~kyletracy753对Expedia客户服务的评价
GetHuman：那么，您如何总结GetHuman的Expedia客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~kyletracy753：I am extremely disappointed in my experience with Expedia and its customer service. After calling no less than * times and being hung up on*disconnected each time after relaying my issue, it seems that the hang up treatment is an intentional ploy to not deal with the issue. Finally, after waiting on hold for upwords of an hour on my *th attempt, I was able to finally speak to a supervisor. The supervisor was rude, her accent was so heavy it was difficult to understand, and she was unwilling to make a minor issue right.**Here is the issue:**I booked a trip from San Diego to Cabo from December ** - January *. Flight was on Spirit Airlines and the hotel was the Hyatt Ziva.**The recent hurricane in Cabo affected the hotel. The Hyatt Ziva is closed until April. So I needed a new hotel.**I called Expedia and explained the situation and booked the Pueblo Bonito Sunset Beach. No change to the flight on Spirit Airlines.**I was told that the refund on my initial purchase left the flight at $****
GetHuman：让我们量化一下您与Expedia联系的经验。在1到5的范围内，如何轻松解决Expedia问题？
~kyletracy753：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~kyletracy753：在沟通方面，我会给他们五分之三的three。
GetHuman：Expedia快速有效地解决问题的能力又如何呢？
~kyletracy753：为此，我要说出五分之二的four。
GetHuman：最后-对其他Expedia客户有何建议？
~kyletracy753：在一天中的早些时候或深夜给他们打电话。不要忘记Expedia可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~kyletracy753在November 14, 2017发生的Expedia客户服务问题中得到了一些有用的反馈和措辞。