Expedia: After spending an hour on the phone to book a f...
GetHuman用户GetHuman-376978来自November 27th, 2017的Expedia条客户评论
GetHuman-376978案的背景
GetHuman：GetHuman-376978-您能告诉我们其他Expedia个客户何时提起诉讼吗？
GetHuman-376978：Yup。在November 23rd上是middle of the night。
GetHuman：您是否接触到Expedia，如果可以，怎么做？
GetHuman-376978：我使用了我在GetHuman Expedia客户电话号码页面上找到的800-319-4834号码：Expedia客户服务电话号码 GetHuman：这些常见的Expedia客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-376978 常见 Expedia 问题的列表）
GetHuman-376978：“ Billing”是我尝试使用to call的原因。
GetHuman-376978对Expedia客户服务的评价
GetHuman：那么，您如何总结GetHuman的Expedia客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-376978：After spending an hour on the phone to book a flight through a voucher because the website cannot be used, talking to a rep who cannot see the same price as the website and finally after ** minutes gets it, I get an email saying my flight is changed and cc charged. But I do not get a confirmation email but my credit card is charged indeed. And so two days later now again ** minutes later on a call they don't have my reservation but the charge on the card will be reversed? ** minutes I am talking to a manager who is stating to book another flight. Can we get some trained people to handle calls? And know what they are actually doing? I do not want to book another flight I had spend an hour booking a flight two days ago already. And i hope somebody actually sits and listens to the calls that are taken by your reps. In the end ** minutes later I am on hold and no flight is booked nor is a rep available to speak to.
GetHuman：让我们量化一下您与Expedia联系的经验。在1到5的范围内，如何轻松解决Expedia问题？
GetHuman-376978：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-376978：在沟通方面，我会给他们五分之三的one。
GetHuman：Expedia快速有效地解决问题的能力又如何呢？
GetHuman-376978：为此，我要说出五分之二的three。
GetHuman：最后-对其他Expedia客户有何建议？
GetHuman-376978：在一天中的早些时候或深夜给他们打电话。不要忘记Expedia可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-376978在November 23rd, 2017发生的Expedia客户服务问题中得到了一些有用的反馈和措辞。