Equifax: I was having trouble with the online dispute fo...
GetHuman用户~matt来自November 21st, 2017的Equifax条客户评论
~matt案的背景
GetHuman:~matt-您能告诉我们其他Equifax个客户何时提起诉讼吗?
~matt:Yup。在November 14th上是middle of the night。
GetHuman:您是否接触到Equifax,如果可以,怎么做?
GetHuman:这些常见的Equifax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~matt 常见 Equifax 问题的列表)
~matt:“ Cancel service”是我尝试使用to call的原因。
~matt对Equifax客户服务的评价
GetHuman:那么,您如何总结GetHuman的Equifax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~matt:I was having trouble with the online dispute form they were telling me to fax stuff. she took all my info over the phone. she kind of put me through the ringer identifying questions but that was ok. she confirmed the disputed item had already been removed, told me why the online was saying my info was wrong (address mismatch) and told me how to fax in my id to fix that. Outstanding contact ***.
GetHuman:让我们量化一下您与Equifax联系的经验。在1到5的范围内,如何轻松解决Equifax问题?
~matt:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~matt:在沟通方面,我会给他们五分之三的five。
GetHuman:Equifax快速有效地解决问题的能力又如何呢?
~matt:为此,我要说出五分之二的three。
GetHuman:最后-对其他Equifax客户有何建议?
~matt:在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~matt在November 14th, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。