Equifax: All I asked was if there was anything I needed...
GetHuman用户~furious来自November 4th, 2017的Equifax条客户评论
~furious案的背景
GetHuman：~furious-您能告诉我们其他Equifax个客户何时提起诉讼吗？
~furious：Yeah。在November 3rd上是morning。
GetHuman：您是否接触到Equifax，如果可以，怎么做？
GetHuman：这些常见的Equifax客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~furious 常见 Equifax 问题的列表）
~furious：“ Question”是我尝试使用to call的原因。
~furious对Equifax客户服务的评价
GetHuman：那么，您如何总结GetHuman的Equifax客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~furious：All I asked was if there was anything I needed to due regarding error on my report in addition to the company who made error. I understand verification and security all too well, but all I wanted to know was the process. Well-what cc's do you have? I mentioned * to *. Then for one, she asked me how much my payments were. I answered I pay it off every month so payment amts vary. Then she asked minimum-I said anywhere between $**-**. Response was since you didn't answer my question, I can't assist you. Kept say I've asked you a question & u haven't answered. I get you asked me a question-duh! I asked what more or other information do you need. Continued with the I asked you a question and u didn't answer. I've asked u what cc's? After the *th time of telling this person what other cards,the call was just intolerable. Just horrible service and stupidity. I did call back and my question was answered as verification wasn't needed.
GetHuman：让我们量化一下您与Equifax联系的经验。在1到5的范围内，如何轻松解决Equifax问题？
~furious：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~furious：在沟通方面，我会给他们五分之三的three。
GetHuman：Equifax快速有效地解决问题的能力又如何呢？
~furious：为此，我要说出五分之二的four。
GetHuman：最后-对其他Equifax客户有何建议？
~furious：在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~furious在November 3rd, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。