Equifax: After i agreed to do the survey after the phone...
GetHuman用户~anonymous来自November 20, 2017的Equifax条客户评论
~anonymous案的背景
GetHuman:~anonymous-您能告诉我们其他Equifax个客户何时提起诉讼吗?
~anonymous:Yeah。在November 16上是afternoon。
GetHuman:您是否接触到Equifax,如果可以,怎么做?
~anonymous:我使用了我在GetHuman Equifax客户电话号码页面上找到的800-846-5279号码:Equifax客户服务电话号码 GetHuman:这些常见的Equifax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anonymous 常见 Equifax 问题的列表)
~anonymous:“ Fix credit score”是我尝试使用to call的原因。
~anonymous对Equifax客户服务的评价
GetHuman:那么,您如何总结GetHuman的Equifax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anonymous:After i agreed to do the survey after the phone call i was immediately directed to an agent. i waited less than one minute. i explained my problem and the lady was very patient and helpful. the only thing i can say negative about my experience was that my rep. had a very thick accent so it was a little hard to understand but she had no problem repeating herself which was wonderful. my problems were resolved. i am very pleased.
GetHuman:让我们量化一下您与Equifax联系的经验。在1到5的范围内,如何轻松解决Equifax问题?
~anonymous:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anonymous:在沟通方面,我会给他们五分之三的five。
GetHuman:Equifax快速有效地解决问题的能力又如何呢?
~anonymous:为此,我要说出五分之二的five。
GetHuman:最后-对其他Equifax客户有何建议?
~anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anonymous在November 16, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。