Duke Energy (NC & SC): Out of town. Wanted to obtain my curren bill. U...
GetHuman用户~Paul Edson来自نوفمبر ٤، ٢٠١٧的Duke Energy (NC & SC)条客户评论
~Paul Edson案的背景
GetHuman：~Paul Edson-您能告诉我们其他Duke Energy (NC & SC)个客户何时提起诉讼吗？
~Paul Edson：Yeah。在أكتوبر ٢٦上是morning。
GetHuman：您是否接触到Duke Energy (NC & SC)，如果可以，怎么做？
GetHuman：这些常见的Duke Energy (NC & SC)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Paul Edson 常见 Duke Energy (NC & SC) 问题的列表）
~Paul Edson：“ Service Request”是我尝试使用to call的原因。
~Paul Edson对Duke Energy (NC & SC)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Duke Energy (NC & SC)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Paul Edson：Out of town. Wanted to obtain my curren bill. Usually sent bill via e-mail. Missed it or did not get it this month. was asked for SSN. date of birth, name, telephone number at which point I said no more. Was advised I could not be helped without giving more information. I refused and suggested that an email be sent. The only response was to provide the information he asked for to be helped or to "push number *" during the computer response when I dialed. I advised that is what I did, and was refered to this guy.*Absolutely crazy customer "help". I advised no payment until you have told me what my bill is. If I had an option for power, believe me, I would take it. *Paul Edson*Otto, N.C.
GetHuman：让我们量化一下您与Duke Energy (NC & SC)联系的经验。在1到5的范围内，如何轻松解决Duke Energy (NC & SC)问题？
~Paul Edson：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Paul Edson：在沟通方面，我会给他们五分之三的three。
GetHuman：Duke Energy (NC & SC)快速有效地解决问题的能力又如何呢？
~Paul Edson：为此，我要说出五分之二的five。
GetHuman：最后-对其他Duke Energy (NC & SC)客户有何建议？
~Paul Edson：在一天中的早些时候或深夜给他们打电话。不要忘记Duke Energy (NC & SC)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Paul Edson在أكتوبر ٢٦، ٢٠١٧发生的Duke Energy (NC & SC)客户服务问题中得到了一些有用的反馈和措辞。