Duke Energy (NC & SC): Out of town. Wanted to obtain my curren bill. U...
GetHuman用户~Paul Edson来自November 4th, 2017的Duke Energy (NC & SC)条客户评论
~Paul Edson案的背景
GetHuman:~Paul Edson-您能告诉我们其他Duke Energy (NC & SC)个客户何时提起诉讼吗?
~Paul Edson:Yeah。在October 26th上是morning。
GetHuman:您是否接触到Duke Energy (NC & SC),如果可以,怎么做?
GetHuman:这些常见的Duke Energy (NC & SC)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Paul Edson 常见 Duke Energy (NC & SC) 问题的列表)
~Paul Edson:“ Refund a Charge”是我尝试使用to call的原因。
~Paul Edson对Duke Energy (NC & SC)客户服务的评价
GetHuman:那么,您如何总结GetHuman的Duke Energy (NC & SC)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Paul Edson:Out of town. Wanted to obtain my curren bill. Usually sent bill via e-mail. Missed it or did not get it this month. was asked for SSN. date of birth, name, telephone number at which point I said no more. Was advised I could not be helped without giving more information. I refused and suggested that an email be sent. The only response was to provide the information he asked for to be helped or to "push number *" during the computer response when I dialed. I advised that is what I did, and was refered to this guy.*Absolutely crazy customer "help". I advised no payment until you have told me what my bill is. If I had an option for power, believe me, I would take it. *Paul Edson*Otto, N.C.
GetHuman:让我们量化一下您与Duke Energy (NC & SC)联系的经验。在1到5的范围内,如何轻松解决Duke Energy (NC & SC)问题?
~Paul Edson:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Paul Edson:在沟通方面,我会给他们五分之三的three。
GetHuman:Duke Energy (NC & SC)快速有效地解决问题的能力又如何呢?
~Paul Edson:为此,我要说出五分之二的five。
GetHuman:最后-对其他Duke Energy (NC & SC)客户有何建议?
~Paul Edson:在一天中的早些时候或深夜给他们打电话。不要忘记Duke Energy (NC & SC)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Paul Edson在October 26th, 2017发生的Duke Energy (NC & SC)客户服务问题中得到了一些有用的反馈和措辞。